Frequently Asked Questions
Who do you work with?
We work with children(4 years old and up), teens, young adults, adults, couples, and families. Each clinician brings different specialties, experiences, and ways of connecting. Whether you’re seeking support for yourself, your child, or your relationships, we can help you explore who might be a good fit. See more here: Therapy Services
Do you offer online therapy?
Yes! We offer HIPPA compliant telehealth sessions for clients located in California, Colorado, and Virginia, depending on the clinician’s licensure and availability. Let us know where you’ll be physically located during sessions so we can connect you with an appropriate provider.
Do you accept insurance?
We are an out-of-network practice and do not bill insurance directly. Payment is due at the time of service. We can provide a superbill that you may submit to your insurance company for possible reimbursement. Coverage varies, so we encourage you to ask your insurer about your out-of-network mental health benefits before beginning treatment.
Do you offer any lower fee options?
We understand that cost can be a barrier to care, and we want to make therapy as accessible as possible. All of our clinicians offer a limited number of sliding scale (reduced-fee) appointments. If cost is a concern, please still reach out! We are always willing to discuss options for you to work with one of our clinicians at a reduced rate or give you referrals for practices who offer lower cost options within your budget!
Can online therapy work for children and teens?
Online therapy can be a helpful option for many children and teens, especially with how busy young people and their families are! We incorporate their interests, creative activities, conversation, and practical skill-building to support engagement. We’ll consider age, attention, privacy, and individual needs together when deciding whether virtual or in-person sessions are the best fit.
What can you help with?
Our team supports clients navigating anxiety, depression, trauma, OCD, eating and body image concerns, substance use recovery, relationship challenges, and life transitions. We also work with school avoidance, executive functioning difficulties, identity exploration, parenting challenges, and complex family dynamics. You don’t need to know exactly what to call what you’re experiencing before reaching out. See more here: What We Treat
What if I’ve tried therapy before and it didn’t help?
We want to hear about that. What felt unhelpful? What was missing? What do you wish your therapist had understood or done differently? At Whole Human Wellness, we take an active, collaborative approach, combining genuine connection with practical tools and support that fits your everyday life.
That conversation continues throughout our work together. We welcome honest feedback about what’s helping, what isn’t, and what you need more or less of. You can tell us if you want more structure, a different pace, more direct feedback, or a different way of working. We’re open to adjusting our approach as we learn what works for you, because your voice should help shape your therapy.
Where are your offices located?
We offer in-person sessions in Redondo Beach, Santa Monica, and Beverly Hills. Office location availability varies by clinician, so we’ll help you find an option that fits your needs and location. Learn more about our locations here: Our Offices
How involved are parents in their child’s/teen’s therapy?
Parent involvement is a central part of how we work, and one of the things that makes Whole Human Wellness different. After each child or teen session, we send parents a general update about the themes explored, skills we’re practicing, and ways to support that work at home, while protecting the privacy of specific conversations. We want you to feel informed, supported, and equipped to participate in meaningful change. Depending on your family’s needs, we may also incorporate parent coaching, parent-only sessions, or family sessions to practice communication, navigate challenges, and strengthen connection.
Our goal is for the work to follow your child home, helping your family turn insight and skills into tangible changes in everyday life. At the beginning of treatment, your therapist will explain confidentiality, its limits, and how safety concerns and parent communication will be handled.
Do you offer a free consultation?
Yes! We offer complimentary 30-minute Zoom consultations so you can meet a potential therapist, share what brings you to therapy, and ask questions. For our younger clients, we can also offer in-person consultations depending on clinician availability. It’s an opportunity to get a feel for the clinician’s personality and approach and if you feel like it could be a good fit before deciding whether to move forward. To book a consultation: Click here
How much does therapy cost?
Fees vary by clinician and service. Please contact us to confirm the fee for the clinician and service you’re interested in.
Associate Therapists offer the following fees: Individual Sessions-$150/session, Family or Couples Sessions- $165/session
Licensed Therapists offer the following fees: Individual Sessions range from $200- $250 session, Family or Couples Sessions range from $250-$300/session, based on clinician’s years of experience, trainings and expertise.
Can more than one person in our family work with your practice?
Yes! This happens often, and done intentionally! We find that many families can benefit from a having a “treatment team” approach, with supports that are aligned and collaborative. When appropriate, different clinicians on our team can support different family members. With permission, clinicians can collaborate while maintaining clear roles and respecting each person’s privacy. This can help connect the work happening across individual, parent, and family sessions.
Can parents receive support even if their child / teen isn’t ready or willing yet to engage in therapy?
Yes. Parent coaching can provide space to explore communication, boundaries, emotional responses, and recurring challenges at home. We can help you identify changes within your control and practice ways to support your child while caring for your own needs, too. We also specialize in working with parents who are navigating separation and work collaboratively to create co-parenting plans to reduce conflict and confusion and increase connection with your kids or teens.
What if my child or teen doesn’t want to go to therapy?
This is one of our specialties! We know that it can feel overwhelming. Our clinicians all have experience working with kids and teens who feel unsure about therapy, reluctant to participate, or convinced they don’t need it. We take time to get to know them in casual, individualized ways, connecting through their interests, humor, games, and everyday conversations. We get curious about what feels uncomfortable, what they’re worried about, and what they wish adults understood. We explain the process in kid and teen friendly terms, make room for their questions and preferences, and find ways to make therapy engaging (and fun)! Building trust comes first, so they can feel comfortable being themselves and discover how therapy could be useful to them.
Do you offer therapy in any other languages besides English?
Yes. Angelica Cruz, LMFT, provides therapy in both English and Spanish. Please reach out to learn more about her availability. Learn more about her here: Angelica’s Bio
What is your approach to therapy?
We get curious about the whole person: your experiences, relationships, strengths, environment, and the patterns that may be keeping you stuck. Our work combines connection and understanding with practical tools you can use outside of sessions.
Each therapist brings their own personality, specialties, and therapeutic approaches. How we work also depends on who we’re supporting—a child, teen, adult, couple, or family—and their needs, interests, developmental stage, and goals. That might mean using play and creativity with a child, connecting through a teen’s interests, helping an adult explore longstanding patterns, or practicing new ways of communicating with a couple or family.
Across our team, we share a foundation in attachment and family systems while drawing from a range of evidence-based approaches. We’ll collaborate with you to find what feels useful and adjust as we learn more about what you need.
Do you offer support beyond a traditional weekly therapy session?
Yes! One of the things that makes Whole Human Wellness different is our willingness to get creative about what meaningful support looks like. Sometimes, understanding a challenge in the therapy room is only one part of the work, you also need help putting those insights and tools into practice where life happens. We take an active, collaborative role in exploring what would help you or your family move forward. Together, we’ll create a plan with clear goals, roles, availability, and fees so support feels connected to your life and useful beyond the hour. Depending on your needs, clinical fit, and availability, that might include: Multiple Sessions per week, School Avoidance in-home support, Phone Coaching, Parent coaching and family sessions, Family intensives, In-home support, Executive functioning and life skills support, Treatment aftercare planning, and Care coordination
What does it mean to work with an associate therapist?
Associate therapists have already completed their graduate education and all have completed their bachelors and masters degree. In California, therapists must complete 3,000 hours of qualifying supervised experience before becoming eligible to take their clinical licensing exam. Being an associate does not mean someone is new to working with clients! Our associates here have accumulated between 700 and 2,000 hours providing therapy to clients. At Whole Human Wellness, all associates receive clinical supervision from Alexis Jarrell, LMFT. This gives your therapist ongoing guidance, support, and another clinical perspective to help them provide thoughtful, individualized care. Working with an associate is a great way to get therapy at a lower cost while still receiving excellent care.
Can you work with my existing therapist or treatment team?
Yes. Depending on your needs, we may provide additional services such as family therapy, couples therapy, parent coaching, adjunct EMDR for Trauma processing, executive functioning/life skills coaching or treatment aftercare support alongside your current treatment/ therapy. With appropriate authorization, we can collaborate with outside providers to clarify roles and create a coordinated plan.
Do you help clients transitioning out of residential treatment, PHP, or IOP?
Yes, this is one of our specialties and one of the main reasons Whole Human Wellness was created! Our team has extensive experience supporting teens, young adults, and families as they transition from higher levels of care into outpatient therapy. We understand that going from a highly structured treatment program to one weekly session can feel like a big shift. To help bridge that transition, we can offer multiple sessions per week when clinically appropriate and based on availability, with session frequency adjusted as needs change. Support may also include parent coaching, family sessions, aftercare planning, and coordination with treatment providers, with appropriate permission. Together, we help translate the structure, skills, and progress developed in treatment into workable routines, stronger communication, and tangible support at home. Our goal is for clients and families to feel supported as they put those tools into practice and gradually build greater independence and scale back in the amount of sessions they need. Whether you’re transitioning out of treatment or a provider exploring referral options, learn how we partner with treatment centers to help clients and families navigate their next steps by clicking here: Aftercare
Can you work with my existing therapist or treatment team?
Yes. Depending on your needs, we may provide additional services such as family therapy, parent coaching, or aftercare support alongside your current treatment. With appropriate authorization, we can collaborate with outside providers to clarify roles and create a coordinated plan.
How do I know which therapist is right for me?
You’re welcome to explore our clinician profiles and reach out to someone whose approach resonates with you. See our team’s bios here: The Hearts behind the Healing
If you’re unsure where to start, our Client Care and Outreach Coordinator, Arya, will connect with you and assist you in getting started! Fill out this inquiry form and she will reach out to set up a consultation zoom: Find Your Fit
How do I get started?
There are a few easy ways to get connected with us! Tell us a little about what you’re looking for, who needs support, and whether you prefer in-person or virtual sessions. We’ll help you explore the next step.
Email us at info@wholehumanwellnesstherapy.org
Call 424-209-8223
Already see a clinician who you would like to set up a consultation with? Go to their profile and fill out the contact form to get connected directly with that provider.
Not sure who may be a good fit and open to discussing options? Fill out this general inquiry form here: Get in Touch